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E0077- Optometrist- EYEXAM

Position:Full-Time
EYEXAM of California, Inc. is a licensed vision health care service plan. Working with EYEXAM of California you will practice next to a Lenscrafters retail store.
LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.
Our Doctors of Optometry have extensive experience in primary eye care, contact lens fitting, and adult eye care. Our doctors use the latest eye exam technology and equipment to help ensure our patients vision is at their best.
GENERAL FUNCTION
The Optometrist is a leader within the organization, delivering the brand promise, experience and the organization's key results through people. Specifically, the Optometrist ensures all patients receive the highest quality Optometric care by performing and managing the key steps. The Optometrist also delivers the office's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors.
MAJOR DUTIES AND RESPONSIBILITIES
Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
Patient Satisfaction Excellence
Addresses all patients' visual life style needs
Builds patients' for life
Explains each step of the eye exam
Listens carefully to patient's questions or concerns
Provides a summary of patient's overall eye health
Conducts all services in accordance with protocol and accepted standard of care.
Ensures all patients receive accurate diagnosis and appropriate recommendations on the initial visit.
Establishes a positive Doctor/Patient relationship.
Effective communicates with all office and store associates to ensure a seamless patient experience.
Provides effective on-the-job training and guidance to team members making use of Company provided programs. Trains in areas including:
Orientation
Front desk/office procedures
Pre-testing
Phone Skills
Contact lens Training
Exam quality by other Doctors
Company
Delivers clear, motivating and constructive feedback in a timely manner to all associates. Confronts problem performers directly and without delay.
Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
Encourages associate decision making at the level closest to the patient.
Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:
Overall Patient Satisfaction
% Sales to Plan
Exam Growth
Other Key Performance Indicators
Maximizes "One Voice" partnership through leadership, participation and involvement in the following:
Right the First Time
Walk-in Availability
Takes pride in the appearance of the office.
Maintains safe working environment for all associates/patients.
Leads by example in demonstrating safe work practices
BASIC QUALIFICATIONS
Doctor of Optometry
A proven track record of delivering the organization's results through people
Knowledge of current Optometric theory and technology
Comprehensive knowledge from operations, processes and business implications
Strong communicator and listener
Problem solving ability
Organization skills
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Optometry Employed

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